After working in the Golf & Hospitality Industry in Southern California for over 15 years, Carl joined Saratoga Casino Hotel in 2017. He brings with him a wealth of experience working one on one with guests to enhance their experiences. “I believe the importance of guest satisfaction is paramount to our continued success.” Carl looks forward to making every guest’s experience more personalized and memorable than ever before.
Michael joins Saratoga Casino Hotel as Player Development Manager. With over 8 years of regional casino experience, Michael makes it a daily priority to deliver the highest quality service to all of his guests. “In all the various areas I’ve previously worked in the casino industry – the number one goal has always remained the same: exceeding the expectations of each and every one of our guests. I look forward to continuing to achieve that goal at Saratoga Casino Hotel.”
Born and raised in the Capital Region, Joshua Kyme first entered the casino industry upon graduation from SUNY Plattsburgh. After serving as a marketing ambassador at another casino, Joshua began his role as a Casino Host at Saratoga Casino Hotel. Joshua looks forward to getting to know his guests, and providing exceptional service that goes above and beyond expectations.