Food and Beverage Supervisor (FT)

SUPERVISES: Food and Beverage Shift Supervisor.  In absence of the Beverage Manager, the Bartender, Service Bartender and Cocktail Servers report to the F&B Shift Supervisor and F&B Supervisor.

REPORTS TO: Assistant Food and Beverage Director

EDUCATION:   College Degree or equivalent preferred.  ABC Certified/TIPS Certified/Serve Safe Manager Certification

EXPERIENCE: Three (3) years restaurant experience in a supervisory capacity required, excellent written and verbal communication skills. Experience with P.O.S. Systems; PC related systems preferred. Must possess thorough working knowledge of front and back of the house policies and procedures.

SCHEDULE REQUIREMENTS: Able to work flexible schedule on the needs of the business. Able to work weekends and holidays as required.

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JOB RESPONSIBILITIES:

  • Scheduling employees for assigned areas.
  • Recommend, document and issue discipline.
  • Ensures accurate record keeping, prepares, reviews, and analyzes reports.
  • Responsible for direct supervision and training of staff.
  • Responsible for assignment of personnel as needed.
  • Assists with implementing and conducting orientation, training and evaluation programs for all personnel.
  • Ensures the highest level of customer service according to ensure standards of quality.
  • Complies with set pars to ensure acceptable F&B costs.
  • Implements merchandising techniques; keeps departmental labor cost on an acceptable level.
  • Adheres to established Food & Beverage policies, labor regulations and liquor laws.
  • Relays all guest compliments/complaints to Manager of Food & Beverage.
  • Responsible for maintaining employee records and making recommendations for promotions.
  • Responsible for establishing and maintaining positive, fair and consistent treatment of all Food and Beverage personnel.
  • Monitors and prepares time cards and payroll records on a daily basis.
  • Maintains confidentiality with regard to employee concerns and sensitive department information.
  • Performs all other duties as assigned.
  • Promotes outstanding customer relations.
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